NO LOVE AT CAPITAL ONE (01/20/23)

Am I Next? No love at Capital One -- Additional Layoffs

JANUARY 20, 2023 — 1,100+ TECH LAYOFFS

“Capital One Financial Corp. eliminated hundreds of technology positions this week, the result of the credit-card giant spending years investing in systems meant to improve its efficiency.”

“More than 1,100 workers were affected, according to a person familiar with the matter who asked not to be identified discussing a private matter.”

According to a company statement…

The company plans to eliminate its ‘Agile’ job family and integrate it into existing engineering and product manager roles. The Agile role in our Tech organization was critical to our earlier transformation phases, but as our organization matured, the natural next step is to integrate agile delivery processes directly into our core engineering practices.

“Their contributions have been critical to maturing our software delivery model and our overall tech transformation,”

“Decisions that affect our associates, especially those that involve role eliminations, are incredibly difficult. This announcement is not a reflection on these individuals or the work they have driven on behalf of our technology organization. Their contributions have been critical to maturing our software-delivery model and our overall tech transformation.”

JULY 21, 2021 — 147 REMOTE WEST CREEK LAYOFFS IN RICHMOND, VIRGINIA

Capital One has announced that 147 remote workers reporting to its West Creek office in Richmond, Virginia, are being laid off. The employees work from their homes throughout Virginia,

According to a company spokesperson, “the positions are being cut as a result of the complete shutdown of its “card customer outbound recoveries” business unit. The layoffs are expected to occur on September 7, 2021.

OCTOBER 14, 2018 — AND IT GETS WORSE

Capital One has announced that it will lay off more than 150 employees in Lincoln, Nebraska, who service the sporting goods and apparel retailer Cabela's credit cards. Cabela’s credit card servicing will be transferred to another Capital One facility.

AUGUST 10, 2018 — Original Post…

McLean, Virginia-based Capital One is laying off an additional 286 employees associated with its mortgage lending operation as it sells off its $17 billion mortgage portfolio to DLJ Mortgage Capital, a subsidiary of the Zurich, Switzerland-based Credit Suisse. 

The current layoffs are in addition to the 950 employees which, according to a previous announcement, will be laid off as the bank exits a mortgage business that is impacted by rising interest rates, a decline in refinancing activity, and increased regulatory scrutiny of the secondary mortgage market.

Are you wondering, Am I Next? 

NO LOVE AT CAPITAL ONE (UPDATED)

Am I Next? Layoffs, Relocation, Capital One

UPDATE: NOVEMBER 8, 2017 — IT'S EVEN WORSE ...

11/8/2017 -- The number of Capital One employee layoffs has climbed to over 1,000 as the company announces the closure of its mortgage and home equity operations IN Plano, Texas and another 130 employees in other places.  

Original Post ... It appears that Capital One is continuing their restructuring which is resulting in mass layoffs and moving operations to lower cost venues. The latest move is to transfer more than 100 jobs from San Francisco to other areas (said to be Texas and the Mid-Atlantic area) to reduce labor costs associated with prevailing wages in areas of high-cost living expenses.

In Reporting Third Quarter (2017) results, Richard D. Fairbank, Founder, Chairman and Chief Executive Officer notes, "We posted another quarter of resilient and responsible growth." "We continue to carefully manage risk across our businesses. And, we're driving improving efficiency even as we invest to grow and to transform our company as banking goes digital."

There is little doubt that automation will transform the banking industry and significantly reduce headcounts as expert systems and artificial intelligence takes over.