AM I NEXT? NO LOVE AT WIPRO LIMITED

East Brunswick, New Jersey-based Wipro Limited, an Indian multinational information business process outsourcer, has announced a reduction in force at its Tampa, Florida offices.

The personnel re-alignment will impact 120 employees commencing on May 13, 2023. Most of those slated for layoff are processing agents and team leaders,

The decision was driven by the company's realignment of business needs, primarily a lack of work which is a customary reality in a contractual outsourcing environment.

According to a spokesperson, "This is an isolated incident. Wipro remains deeply committed to the region. And all other Wipro employees serving clients in the Tampa area remain unaffected."

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. We see good people being laid off through no fault of their own. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM I NEXT? NO LOVE AT LIVEPERSON

New York, New York-based LivePerson, a technology platform offering customer engagement solutions using artificial intelligence-driven automated messaging and voice-enabled applications, has announced a strategic reorganization leading to a reduction in force.

The reduction in force will impact 193 employees or approximately 11% of the workforce.

CEO, Robert LoCascio, noted "Yesterday, we announced a strategic reorganization to realign the business to better serve customers and ensure Live Person’s long-term financial success. Approximately, 193 people out of our 1,687 were let go and I know for those people, and the 1,400 people that are here today, this has a significant and emotional impact. There were two other times over our 26 years that we had to restructure the company, once during the dotcom and then when we made a pivot from being a chat company to messaging/AI, and each time we became a stronger and better company. This restructuring will mean different things for different people, but the main goal is to ensure that the 'whole' of the company continues the pursuit of its long-term vision.

"This restructuring was critical to ensure that we are in a healthy position as we now have a clear line of sight to generating strong operating margins and cash flow. Live Person got here because, for over twenty years, we generated cash flow and had a healthy business model. At the end of 2021, we heavily invested and ramped up our teams with the understanding at that time that the demand we saw during Covid would continue. However, what we are seeing now is more of a return to normal patterns of growth and we are course correcting accordingly."

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. We see good people being laid off through no fault of their own. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM I NEXT? NO LOVE AT CAPTEL

Madison, Wisconsin-based CapTel, a division of Ultratec and a provider of phone captioning services for handicapped individuals has announced a major reduction in force, mainly impacting captioning assistants and supervisors who provide manual real-time captioning.

Layoffs will impact 731 workers in Wisconsin, Florida, and Texas...

Approximately 274 employees, primarily 229 captioning assistants, with 246 employees located in Milwaukee, Wisconsin, and 28 employees located in Madison, Wisconsin. Separations are scheduled for September 20, 2022.

Additionally, 243 employees, including 221 captioning assistants, in Orlando, Florida, and 104 employees, including 89 captioning assistants in Tampa, Florida will be laid off. 110 employees will be laid off in Arlington, Texas.

The decision was driven by the company's release of a new technology that provides customers with a choice of receiving captions through a fully-automated Auto Captions service.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?