AM I NEXT? IS THE HANDWRITING ON THE WALL AT KRAFT HEINZ? (PART 2 - UPDATED)

Am I Next? Kraft Heinz new CEO - Layoffs Ahead?

UPDATE - AUGUST 14, 2019 — STOCK PRICE HITS ALL TIME LOW. RESTRUCTURING DETAILS APPEAR AS A FOOTNOTE IN SECOND QUARTER REPORT TO SEC.

Restructuring Activities:

“We have restructuring programs globally, which are focused primarily on workforce reduction and factory closure and consolidation. As of June 29, 2019, related to these programs, we expect to eliminate approximately 400 positions, 200 of which were eliminated during the six months ended June 29, 2019.

The original restructuring target was to achieve a reduction in force of a total of 1,800 hourly positions; 1,400 of which were finished last year, leaving 400 to go. Many of the layoffs are outside of the United States. According to a company spokesperson, “We understand the impact these reductions have on our employees and the communities where we do business. As always, we’re committed to making sure our employees are treated with the utmost dignity and respect.”

In February, I wrote a post questioning whether or not the handwriting was on the wall at Kraft-Heinz…

“2018 has not been kind to the 2015 merger between Kraft and Heinz companies, whose iconic brands are instantly recognized by almost everyone. As per the announcement of the 2018 yearly results, the outlook is clouded by unknowns.

Putting a happy face on a loss of $12.6 billion, Kraft Heinz CEO, Bernardo Hees noted, ‘Our fourth quarter and full year 2018 results reflect our commitment to re-establish commercial growth of our iconic brands, turn around consumption trends in several key categories, and expand into new category and geographic whitespaces. We are pleased with those actions, the returns on our investments, and the momentum built for 2019. However, profitability fell short of our expectations due to a combination of unanticipated cost inflation and lower-than-planned savings. Going forward, our global focus will remain on leveraging our in-house capabilities, developing our talented people, and delivering top-tier growth at industry-leading margins.’”

And now we find that things will be getting worse for employees …

The struggling Kraft Heinz has replaced CEO Bernardo Hees with Miguel Patricio who was formerly Leuven, Belgium-based Anheuser-Busch InBev’s global chief marketing officer and who will be assuming the CEO’s position on July 1, 2019. This is one executive who takes no prisoners and who has been known to say, “Great companies are the ones that have the costs in control, that grow the top line and grow the bottom line—it’s not one or the other. I have very good experience on that—on being more efficient every year, which doesn’t mean cutting costs. It means to be more efficient.” Code words for top-to-bottom reviews and ruthless reorganization.

It is likely that Patricio’s hiring came at the suggestion of Kraft Heinz’s second-biggest shareholder, Brazilian private equity fund 3G Capital, whose holdings at Anheuser-Busch provided a window on Patricio’s performance as a marketer and cost-cutter. Warren Buffett’s Berkshire Hathaway Inc. also owns a chunk of the company and together they hold almost a veto-proof near 50% of the company. A powerful position that cannot be ignored by Kraft Heinz’s Board.

As with most new CEO’s, the most dramatic way to realign revenues and costs is with a massive reduction in force, outsourcing activities that are not a part of the company’s core competency, and by increasing automation on both the front and back ends.

Definitely the handwriting is on the wall for massive changes after July 1, 2019.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life, or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere ... are you now wondering, Am I Next?

AM I NEXT? NO LOVE -- LAYOFFS AT LOWE'S (updated)

Lowe’s Mass Relocation and Layoffs.

UPDATE: AUGUST 2, 2019 — MASS LAYOFF COSTS THOUSANDS OF LOWE’S EMPLOYEES THEIR JOB.

The company has announced that it will layoff its maintenance staff and assemblers as it outsources those functions. According to a company spokesperson, “We are moving to third-party assemblers and facility services to allow Lowe’s store associates to spend more time on the sales floor serving customers.”

The move comes as Marvin Ellison, the recently hired CEO (previously from Home Depot & J.C. Penney) continues the aggressive cost cutting that saw the company’s executive ranks thinned, 47 unprofitable stores closed, and the shuttering of OSH (Orchard Supply Hardware).

More on the OSH closure can be found here.

Original Post…

Mooresville, North Carolina–based Lowe's Companies, Inc., the home improvement retailer, has announced a restructuring and consolidation effort that will result in a major impact on employees.

600 positions in the company’s original corporate headquarters located in Wilkesboro, North Carolina will be asked to relocated 45 miles to the company’s corporate offices in Wilkesboro. It is expected that those employees who decline the move will be terminated.

Approximately 80 IT workers will be relocated to the company’s data center in Winston-Salem, North Carolina.

207 full time workers in the company’s cross-dock terminal located in Charlotte, North Carolina will be laid off. The Charlotte terminal will remain open as a distribution hubs – but the jobs will be outsourced to a third-party vendor. The company has similarly transferred other cross-dock terminal operations in Houston, Texas, and Charleston, South Carolina to third-party vendors. Cross-dock terminals allow for the temporary storage and shipment of large items that consumer’s normally do not take with them after purchase.

According to a company spokesperson, “This will bring teams that perform similar functions together, supporting greater collaboration and business performance. Wilkesboro continues to be a contact center and central production office, which employ more than 1,300 associates.” Another spokesperson added, the move is designed to improve “the collaboration and effectiveness of our corporate functions by having these teams work side by side. 

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life, or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere ... are you now wondering, Am I Next?

AM I NEXT? NO LOVE -- LAYOFFS AT TELEPERFORMANCE

Am I Next? Teleperformance USA closing call centers.

Salt Lake City, Utah-based Teleperformance USA, a business process outsourcer, has announced that they will be permanently closing their Dallas, Texas call center. The shut-down will result in the loss of 390 positions. According to a company spokesperson, the company "recently made plans to change the structure of our customer service organization. Specifically, the changes relate to how we will handle customer inquiry calls and where those inquiry calls are answered." The company’s Fairborn facility Dayton, Ohio was similarly closed, resulting in the loss of 334 positions.

Teleperformance SE, parent of Teleperformance USA and based in Paris, France, is one of the largest business process outsourcers in the world with 300,000 employees working in 350 contact centers located in 80 countries to serve over 170 specific markets. Within this international context, continuing automation, self-help websites, and the flexibility to select service locations in low-cost areas are a definite plus when providing services to large companies.

As with any position with a contract-driven call center or business process outsourcer, employees should be aware of the risks in attempting to secure well-paid long-term positions.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life, or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere ... are you now wondering, Am I Next?