AM I NEXT? NO LOVE AT JPMORGAN CHASE (11/26/24)

Am I Next? JPMorgan Chase lays off 100 in asset management group.

NOVEMBER 26, 2024 — 335 SAN FRANCISCO, CALIFORNIA EMPLOYEES

JPMorgan Chase & Co. has laid off 335 contract employees, 80 at its Financial Center, and 255 employees at its former headquarters.

The contract employees were former First Republic staff members on 18-month contracts following its acquisition.

JUNE 22, 2022 — MAJOR LAYOFF IN THE MORTGAGE SECTOR: 500+

The company has announced a major reduction in force driven by declining mortgage origination and refinancing activity plus rapidly increasing interest rates with the potential to curtail debt sales in the secondary market.

The reduction will impact hundreds of home-lending employees with layoffs and reassignments, currently estimated at more than 1000 employees, with half being transitioned to other positions.

reassigning hundreds more this week as rapidly rising mortgage rates drive down demand in what had been a red-hot housing market.

A company spokesperson noted, “Our staffing decision this week was a result of cyclical changes in the mortgage market. We were able to proactively move many impacted employees to new roles within the firm, and are working to help the remaining affected employees find new employment within Chase and externally.”

JANUARY 28, 2020 — WARNING OF IMPENDING CUTS

According to credible published sources, the bank will be cutting “hundreds” of positions in its consumer units which handle depository banking, credit-card operations, and consumer lending for homes and vehicles. A more formal announcement will be scheduled for February 6, 2020. There is growing concern that the cuts may be linked to increased offshoring of American jobs.

OCTOBER 14, 2018 — ANOTHER 400 EMPLOYEES GONE

The bank has announced that it will be reducing its headcount in its consumer mortgage operations. Layoffs in Phoenix, Arizona; Jacksonville, Florida; and Columbus, Ohio will total approximately 400 employees. The decision is based on reduced market activity and mortgage servicing operations. This is an area that has been highly affected by technology as consumers choose self-service options rather than requiring human assistance.

AUGUST 31, 2018 — Original Post…

JPMorgan Chase & Company, the largest bank and financial services company in the United States announced that they were responding to market shifts and were laying off 100 employees in the asset management division.

This type of staff recalibration is not usual and usually follows cost-cutting initiatives designed to improve performance and profits.

Of course, there was the usual corporate-speak from a company spokesperson who noted, “We routinely review our coverage model to ensure appropriate staffing levels across a variety of functions. Any reductions will be relatively small and will not impact our continued investment in client coverage and our business.”

One cannot help but wonder about the increasing impact of technology, especially applying artificial intelligence to portfolio management and maintenance. The ongoing review has already cost a number of employees their positions and it is likely to continue for the foreseeable future.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM I NEXT? NO LOVE AT STARTEK

Am I Next? StarTek closing Colorado call center, 186 layoffs.

MAY 23, 2022 — 472 LAYOFFS IN FARMINGTON, MISSOURI

Startek plans to lay off 472 employees, mostly customer service representatives, at the company’s call center in Farmington, Missouri.

The decision was driven by Spectrum/Charter Communications’ early termination of a major contract that was to run through June 2023.

Layoffs are ongoing through mid-August 2022.

MARCH 11, 2020 — STARTEK TO LAY OFF 371 EMPLOYEES IN GRAND JUNCTION, COLORADO

A company spokesperson announced that the company “must reduce operations at its Grand Junction, Colorado, location" by May 31, 2020.”

The company will lay off 371 employees beginning in May 2020, with closure expected in June 2020, including account support and customer care representatives, human resources positions, trainers, and supplemental staff.

begin layoffs at the end of May and officially close sometime in June

AUGUST 29, 2018 — Original Post…

Greenwood Village, Colorado-based StarTek, a business process outsourcing company, is closing its customer contact call center in Greeley, Colorado, and laying off 186 employees.

The company which has recently merged with Singapore-based Capital Square Partners is concentrating on servicing Amazon and expanding its presence in Asia. It is unlikely that this global enterprise will remain headquartered in Colorado. 

According to Lance Rosenzweig, President and Global CEO, writing in StarTek’s second-quarter SEC filing, “The combination of STARTEK and [Capital Square Partners-owned]Aegis has created a truly global platform with more than 50,000 employees operating in 13 countries and servicing six continents.” 

“The timing of this combination was also important given the challenges to Startek’s business over the last year. In the second quarter, the company continued to work through lower volumes and lost programs from its top wireless clients, which impacted both revenue and profitability. The wireless industry continues to face disruption, which has resulted in a rapidly evolving environment for service providers. These soft volumes were partially offset by strong growth from cable/media and retail clients, as well as the early benefit of ramping one of the large, strategic client wins announced earlier in the year. Going forward, we expect our combined business to be much less volatile, as no one client will represent more than 10% of revenue.”

“We still have plenty of work ahead to replace the lost wireless programs and to integrate talent, experience, products, and services across the combined organization. It will take several quarters to realize the benefits of our new global scale and footprint. Nevertheless, I strongly believe that our combined resources will enable world-class customer support for clients and produce operational synergies throughout the organization, which will drive growth and enhance profitability down the road. The opportunities ahead for Startek are just beginning, and I look forward to leading the team and all stakeholders into this next chapter of growth.”

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?