Stockholm, Sweden-based Ericsson, a multinational networking and telecommunications company, has announced it is outsourcing all U.S. field service operations to third-party providers and will be conducting a major reduction in force.
The reduction in force will impact 750 employees with a planned separation date of September 29, 2023.
According to a company statement, “Since the inception of our field service delivery business in 2015, we have consistently worked with trusted and authorized external providers. Ericsson’s delivery of network services, from site design and engineering to continuous preemptive support and network optimization, will not change. The self-perform capability proved critical for us to accelerate local service delivery capabilities during the peak of the 5G cycle, with quality and an unwavering commitment to safety, setting a new standard for tower technicians in the U.S. However, with the downturn in market demand, we can no longer justify the cost this unique capability represents.”
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