New York City, New York-based EXL Service, an IT and management consulting company offering outsourced back-office and digital solutions services to corporate, industrial, and government customers, has announced a mass layoff of employees based in the United States and India.
The layoffs will impact 800 employees, or less than 2% of its workforce, mostly junior-level staff in data analytics and digital operations. The decision was driven by the company's desire to reposition its offerings to meet the customer demand for generative artificial intelligence.
According to a company spokesperson, “We need to ensure our talent and skill sets are closely aligned with the evolving needs of our clients. This adjustment involves a mix of re-evaluating existing roles while bringing in top talent with expertise in data and AI.”
Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. We see good people being laid off through no fault of their own. Just because something bad hasn't happened yet doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?