AM I NEXT? NO LOVE AT LETTER RIDE, INPAX, SHEARD-LOMAN

It appears that Amazon has abruptly terminated contracts with three local delivery services over concerns about safety and customer experience.

LETTER RIDE

San Diego, California-based Letter Ride, a local delivery provider, and an Amazon delivery partner, has announced that they will be laying off 423 employees in its various Texas locations in Austin, Dallas, Fort Worth, and Houston commencing on December 4, 2019. Additionally, another 474 employees will be laid off in its various California locations in Carlsbad, Chino, National City, Riverside, Rosemead, and San Diego. The decision appears to be conditioned on Amazon’s termination of its prime delivery partner contract.

According to an Amazon spokesperson, “We work with a variety of carrier partners to get packages to Amazon customers and we regularly evaluate our partnerships. We have ended our relationship with these companies, and drivers are being supported with opportunities to deliver Amazon packages with other local delivery service partners.” However, the non-profit investigative reporting site, ProPublica, suggests that the contract termination may be linked to deaths that occurred during fast-paced delivery operations.

INPAX

Additionally, Atlanta Georgia-based Inpax Shipping Solutions’ Final Mile Delivery will be laying off another 925 employees from the company’s various facilities in Georgia, Ohio, North Carolina, and Texas. The company lost their Amazon contract after Amazon’s evaluation of safety and customer experience.

SHEARD-LOMAN TRANSPORT

Chicago, Illinois-based Sheard-Loman Transport, the smallest of the delivery firms, is also affected by the Amazon contact loss over safety and customer experience and will be laying off up to 200 employees in three states.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM I NEXT? NO LOVE AT AMERICAN AIRLINES (01/29/24)

JANUARY 29, 2024 — 656 WORKERS IN PHOENIX, ARIZONA AND DALLAS-FORT WORTH, TEXAS

The company has announced plans to lay off 656 employees in its Phoenix, Arizona (335 employees), and Dallas-Fort Worth, Texas (321 employees) customer support centers on March 30, 2024.

MAY 30, 2020 — MAJOR REDUCTION IN FORCE ESTIMATED TO BE 30% OF MANAGEMENT AND SUPPORT STAFF. PILOTS AND OTHERS TO FOLLOW.

An American Airlines spokesperson has announced that the company is planning to cut 30% of its management and support staff, a reduction of about 5,000 jobs, because of the toll coronavirus is taking on the business. The airline also started offering buyouts to these employees and said it plans to offer new voluntary leave and buyouts for frontline staff such as flight attendants next month.”

In a rather cynical statement, American’s CEO Doug Parker noted “We’re able to use this crisis to figure out things that we can do more efficiently. This is providing a nice time to go do that work. We won’t add back some things we had in the past.”

Original blog post…

Fort Worth, Texas-based American Airlines, the world’s largest airline, has announced that they would be consolidating their call center operations and closing their Reno, Nevada call center in March, 2020. The permanent layoffs will affect approximately 100 employees who work at the 30-year-old center. According to a company spokesperson, “We have a lot of unused reservation center space that we have in our other call centers so it makes sense to consolidate that a little bit. The Reno center is one of the small ones so it makes more sense to get people in the big centers, especially since there’s space available. American Airlines runs five call centers in the United States, including at Dallas-Fort Worth and Phoenix, as well another nine outside the United States. The number of domestic call centers will be down to four once the Reno center closes.”

The airline has experienced a decline in call volume as online options allow customers to book their reservations directly with the airline or through the use of numerous third-party flight aggregation sites. And, like many other business process outsourcers, the airline can save money by outsourcing calls to specialized call centers.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM I NEXT? NO LOVE AT STEVENS TANKER DIVISION

Dallas, Texas-based Stevens Tanker Division of Stevens Transport, a common carrier serving the petroleum industry in Texas, New Mexico, Oklahoma and Louisiana, has announced they will be ceasing all operations of Stevens Tanker Division and shuttering their terminals. The closure will affect 586 employees statewide, including the company’s nine job sites and headquarters personnel. According to a company the closure will take effect on October 15, 2019 and is attributable to petroleum economics.

A company spokesperson noted, “The final decision to close was the result of unforeseen business developments over which Stevens Tanker Division had no control, including a 65% reduction in sand orders starting on September 20, 2019 and the continual loss of production water due to customers’ increased use of piping. It is with deep regret that I must notify you that Stevens Tanker Division will cease all operations on October 15, 2019. This will be a permanent closure of all Stevens Tanker Division business at all locations and in all divisions.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?